Frequently Asked Questions (FAQ)—24 Hour Garage Door Service of Louisiana LLC

There are several potential reasons your garage door may not be operating properly. In some cases, the issue may be minor and require only routine maintenance—similar to a tune-up for your vehicle. It could also involve replacing worn components, a damaged door section, or, in some cases, the entire door. Frequently, the issue lies not with the door itself but with the garage door opener. A professional garage door technician can assess the situation and recommend the appropriate solution.

Uneven or jerky movement is often caused by a lack of routine maintenance on the door or opener. Components such as rollers, tracks, or springs may be worn or improperly lubricated. We recommend scheduling a service inspection with a garage door technician to diagnose and resolve the issue.

This is a common issue with several possible causes. The remote may simply need new batteries. Other potential problems include misaligned safety sensors or a broken spring. If replacing the batteries does not solve the problem, contact a garage door technician for a comprehensive evaluation.

This is often caused by blocked or misaligned photo eye sensors, which are safety features on modern openers. Check that the sensor lenses are clean and unobstructed. If the problem persists after clearing the area, contact a technician for further troubleshooting.

Noises such as squeaking or grinding are often due to normal wear on parts like rollers, springs, or hinges. Applying a garage door-specific spray lubricant to these areas may reduce the noise. If lubrication does not help or if the noise worsens, we recommend contacting a garage door technician for service.

Do not attempt to operate the door when the cable has come off the drum, as this can be dangerous. Contact a qualified garage door technician immediately for safe and professional repair.

A broken spring is a serious safety hazard. Do not attempt to open or close the garage door. Contact 24 Hour Garage Door of Louisiana right away to have the spring professionally replaced.

Damage isolated to the top section of a garage door is typically due to improper installation of the door or opener or from the door striking an object while closing. A professional technician should inspect the door and opener to determine the cause and perform any necessary repairs.

Refer to the spring chart included with your door’s installation instructions. It will specify the correct number of turns for standard doors up to 8 feet tall. If your door is taller than 8 feet or uses a non-standard track configuration (such as low headroom), we strongly recommend consulting a professional for installation.